Contact Us

At BrightBask, we value our customers and are committed to providing excellent service. Whether you have a question about our products, need assistance with an order, or just want to share your feedback, we're here to help.

How to Reach Us

Customer Service Email:
For general inquiries, order status, or product information, please email us at:
- Email:

Customer Service Phone:
Our customer service team is available to assist you during our business hours.
- Phone: 1-833-201-8238
- Business Hours: Monday to Friday, 9 AM - 5 PM EST

Feedback and Suggestions

Your feedback is important to us. If you have any suggestions on how we can improve our products or services, please let us know. We appreciate your input and are always looking for ways to serve you better.

Feedback Email:

Order Tracking

To track your order, please log in to your account on our website and navigate to the "My Orders" section. You will find real-time updates on your order status and tracking information.

Return and Exchange

If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. For additional assistance, contact our customer service team via email or phone.

Warranty and Repairs

For warranty claims or repair services, please reach out to our support team with your order details and a description of the issue. We will guide you through the process to ensure a prompt resolution.

Warranty Email:

Thank you for choosing BrightBask. We look forward to assisting you and ensuring you have a bright and beautiful experience with our lighting solutions.